This certificate strengthens my educational background (B.B.A. Business Administration, with an emphasizes in Marketing and Human Resources, & B.A. in English) in workplace productivity through the development of three basic class divisions.
The the 3 class divisions as described by NAPO:
- The core classes focus on factors affecting managing business aspects like planning, staffing, and business issues and productivity including project and team management.
- The Client Interaction classes focus on ways in which I interpersonally relate to my clients through recognition and boundaries and help me to connect with my clients to provide a teaching environment.
- The Skills classes offer a variety of subjects to sharpen already present skillsets or to add new tools in my toolbox to expand my marketability for helping business clients remain relevant in a demanding professional environment.